The NDIS worker screening check is a crucial requirement for individuals working with registered NDIS providers in risk-assessed roles. This process ensures that workers meet the highest standards of safety and integrity, creating a secure environment for people with disabilities.
In this guide, we’ll explore everything you need to know about obtaining your NDIS worker screening check quickly and securely through online applications.
What is NDIS Worker Screening Check?
The NDIS worker screening check is a national clearance system that assesses whether individuals seeking employment in roles that involve direct or frequent contact with people with disabilities pose a risk to them. This check helps ensure that only suitable candidates work in these critical positions.
Effective implementation of the NDIS worker screening check process involves collaboration between government bodies and advocacy leaders. One prominent figure in this space was Elizabeth Hastings Australia disability rights commissioner. Her advocacy ensured that the rights of NDIS participants are respected and that the screening process remained transparent and just.
The screening process involves:
- Comprehensive background checks
- Criminal history assessments
- Professional conduct reviews
- Continuous monitoring throughout the validity period
Who Needs an NDIS Check?
Any person starting work with a registered NDIS provider in a risk-assessed role must obtain an NDIS clearance before commencing employment. This includes:
- Full-time and part-time employees
- Volunteer workers
- Workers engaged through third-party agencies
- Sole traders providing NDIS services
A volunteer must be in a risk-assessed role to qualify for the volunteer fee waiver.
Identifying Risk-Assessed Roles
Registered NDIS providers are required to identify all risk-assessed roles within their organisation and maintain a written list of these positions. A role is considered “risk-assessed” if it meets any of the following criteria:
| Category | Examples |
| Key personnel roles | CEO, Board Members |
| Direct delivery of specified supports | Nurses, Personal Trainers |
| Frequent contact with people with disability | Disability Support Workers, Customer Service Representatives, Allied Health Professionals, Cleaners |
“Frequent contact with people with disability ” includes physically touching a person with disability, building rapport as part of normal duties, or having contact with multiple people with disability while delivering services.
The “No Clearance, No Start” Approach
NDIS workers screening check follows the “no clearance, no start” policy. This means individuals are prohibited from working in risk-assessed roles unless they have obtained an NDIS clearance or are subject to transitional arrangements.
Important: The NDIS Check does not replace Victoria’s Working with Children (WWC) Check. If you work with children, you must maintain both clearances.
How to Apply for an NDIS Worker Screening Check
Applying online through Service Victoria is the fastest way to obtain an NDIS check. The process involves the following steps:
- Register/Login – Create or sign into a Service Victoria account.
- Verify Identity – Submit required identification documents for police and background checks.
- Provide Work Details – Enter the Employer ID of the relevant NDIS provider.
- Consent & Payment – Review details, give consent, and pay the application fee.
- Verification by Employer – The named employer must verify the application.
- Assessment & Approval – The NDIS worker screening unit assesses the application.
Important: The application will not be processed unless the employer verifies it.
Processing Times for an NDIS Check
| Scenario | Processing Time |
| No criminal history or complexities | A few days to 3 weeks |
| Common name or history requiring additional checks | Longer than 3 weeks |
| Manual applications | Up to 5 weeks |
Factors that may delay processing:
- Common names that match multiple police records
- Old police records requiring manual verification
- Incomplete or inaccurate records from agencies
- Workload variations across police departments
To minimise delays, applicants should ensure accurate submission of their data.
Cost & Validity of the NDIS Worker Screening Check
The current fee for an NDIS workers screening check is $131.60, and the clearance is valid for five years unless surrendered or revoked.
Important: Some workers may need both an NDIS check and a Working with Children Check. If required by law, a refund for the WWC Check fee can be requested after obtaining an NDIS clearance.
What Happens After Applying?
After submitting your application for an NDIS workers screening check, there are three potential outcomes you need to be aware of:
1. Application is Successfully Submitted
Upon approval, you’ll receive an email notification of your NDIS Clearance. Your status will be recorded in the NDIS Commission’s National Worker Screening Database (NWSD).
Note: You will not receive a physical card or certificate. Employers can verify clearance status through the NWSD at any time through the NDIS Commission Portal.
Your NDIS Clearance:
- Is valid across Australia
- Lasts for 5 years (unless surrendered or revoked)
- May get suspended if you’re charged with relevant offenses
2. Further Assessment is Required
The Worker Screening Unit may request more information if:
- Your application contains inaccuracies.
- You’ve been previously charged with relevant offenses.
- You’ve failed a Working with Children check.
- Adverse findings exist against you.
Failure to respond within 28 days may result in withdrawal of your application.
3. Failed the Screening Check
You may receive an Interim Exclusion based on your application category:
- Category A applications automatically receive an Interim Exclusion.
- Category B applications receive an Interim Exclusion unless exceptional circumstances exist.
- Category C applications receive an Interim Exclusion if deemed an unacceptable risk.
You’ll have an opportunity to respond before a final decision is made. If unsuccessful, you’ll receive an NDIS Exclusion and cannot work in risk-assessed roles.
Final Thoughts
The NDIS worker screening check is a fundamental step in maintaining a safe and trustworthy workforce for people with disabilities. By ensuring that only qualified and suitable individuals are approved, this process upholds the integrity of NDIS service Providers across Australia.
By following the application process outlined above, you can quickly and securely obtain your clearance to begin your important work supporting Australia’s disability community. Apply Today!
